SOCIAL MEDIA MANAGEMENT

We currently offer two packages as well as bespoke options: Standard Package: Priced at $199 per month, this includes 3 posts per week shared on 9 platforms including: Instagram, Facebook, Twitter, LinkedIn, Google Business, Threads and Pinterest for image posts. For video posts, content is also shared on YouTube and TikTok. Premium Package: Priced at $279 per month, this includes everything that is included in the basic package plus the creation of one reel per week. Reel will be included as one of your three scheduled posts each week. Additionally, we offer custom bespoke options for businesses that need or want more extensive social media management. Please note there is also a one-time onboarding setup fee of $149. This covers initial setup and training to ensure a smooth start to our partnership.

Our service agreement is designed with flexibility in mind. You are not bound by a long-term contract, allowing you to cancel your service at any time before the completion of your next scheduled posts. This period allows us to complete all scheduled posts and make necessary adjustments to your service. We strive to keep the process as straightforward and hassle-free as possible, respecting your decision and needs.

The onboarding setup fee of $149 is a one-time fee and covers several essential services to ensure your social media management starts smoothly: 60-Minute Zoom Consultation: We'll have a detailed session via Zoom where we go through each of your social media platforms together. This helps us set up and gain the necessary access to post on your behalf. Platform Optimization Guidance: During the consultation, we will guide and educate you on any necessary changes to enhance the performance of your social media platforms. Custom Preferences: We'll discuss and note any specific preferences you have for posting, such as tone of voice and use of emojis, to ensure your brand’s voice is consistently represented. Hashtag Research: We include research and creation of effective hashtag lists tailored to your posts to increase visibility and engagement. Additionally, during the onboarding call, we will: Outline Your Social Media Strategy: We will go over your overall social media strategy, discussing goals, target audiences, and the types of content that will resonate with your followers. Explain the Full Process of Our Service: We'll provide a comprehensive explanation of how our service works, from content scheduling and posting to monitoring and adjusting strategies based on performance metrics. This comprehensive setup is designed to align our strategies with your business goals and brand identity right from the start, ensuring you are fully informed and comfortable with the process.

No, our standard packages focus on posting photos and videos that you provide. However, our service includes access to a library of beautiful post graphics and reel templates that you can customize using Canva. If you create a graphic or reel, you can easily add it to your Social Media Pro content system for us to post. For those needing custom graphics, reels, or other creative content directly created by us, we offer ala carte services and bespoke packages tailored to your needs. Please contact us for more details. We will provide comprehensive guidance on how to utilize these templates and our system during our onboarding call, ensuring you make the most of the resources available to you.

Yes, you can submit your own reels and graphics to be posted. If you are submitting graphics or reels to be included in your scheduled postings, they must be created and submitted within the guidelines of our content submission system. Detailed instructions on how to do this will be provided to you during the onboarding process.

Providing us with your content is a collaborative effort. You will need to organize and upload your content using our easy and convenient content management system. We will guide you on how to use this system during our onboarding call. As a benefit for our social media management clients, the monthly fee for this system is waived, making it a seamless part of our service to you.

Yes, once the onboarding process is complete, we will handle the creation of all your post descriptions and hashtags. This means you won't have to worry about crafting these elements yourself; we'll ensure that all your posts are fully prepared and optimized for engagement and visibility. Your social media management will be entirely taken care of by our team.

Along with creating hashtags and descriptions, we will also manage shout-outs to vendors and tag them on Instagram. This ensures that proper credit is given to all vendors involved in your wedding, event, or styled shoot. You will provide the necessary vendor information through the Social Media Pro system. This system keeps everything organized and conveniently accessible, allowing us to accurately tag and credit vendors whenever we post content from a specific event or wedding.

For clients with the Standard Package (3 posts a week), we will schedule your posts on Tuesday, Thursday, and Saturday. This spread helps to maintain a consistent presence throughout the week. For clients with the Premium Package (5 posts a week), we post from Tuesday through Saturday, targeting the most optimal days for engagement. In addition to choosing the right days, we also post to Instagram, Facebook, and TikTok at the most optimal times specific to each platform. This strategy ensures that your content receives the maximum visibility and engagement possible. Additionally, we schedule all of your posts a month in advance, allowing for thorough planning and alignment with your marketing strategy.

Yes, you are absolutely welcome to post on your own; after all, this is still your business and your social media presence. However, we suggest letting us handle the bulk of your posting. This approach helps ensure that your social media feed remains consistent and professionally managed. Additionally, we manage posts across five different platforms, whereas individual posting often covers only one or two. Utilizing our full-service approach can maximize your reach and impact across all your social media channels.

Yes, you can add more posts to your current package if you have something time-sensitive or special that you'd like to share. Each additional post can be added for a fee of $30 per post. This service can be requested directly through your dashboard, and we will provide detailed instructions on how to do this during our onboarding session. Please note, while this option is available for occasional needs, it may not be the most cost-effective solution for frequent additional posts. If you anticipate needing more frequent posts on a regular basis, we recommend considering a bespoke custom package that better fits your ongoing needs.

Yes, you will have full control over your content before it goes live. We create a feed preview that can be accessed through your client dashboard. This preview shows all the content scheduled for the next month, including all descriptions, hashtags, and vendor shout-outs/tags. You will have the opportunity to review and make any necessary changes to the content before it is posted. We will go over how to access and use the feed preview during our onboarding call to ensure you are comfortable with the process. This ensures everything aligns perfectly with your expectations and maintains the integrity of your brand.

While outcomes can vary based on several factors such as industry trends, audience behavior, and the specific content provided, common results from our social media management include increased engagement, more followers, and enhanced online visibility for your brand. We are confident in our strategies and the expertise we bring; however, it's important to note that we do not guarantee specific results. Social media growth and engagement typically require time to build momentum. It typically takes 3-6 months to see significant changes as we tailor and optimize our strategies to your unique audience and goals. We understand the importance of flexibility in business, which is why you are free to cancel your service at any time if you feel that our strategies do not meet your expectations. This open approach ensures that you can make decisions that are best for your business without long-term constraints.

Yes, you are free to adjust your service package to better suit your needs. If you wish to upgrade or downgrade, we kindly request that these changes be made before the next posting schedule is finalized, and before the content creation process has begun. This timing ensures that we can seamlessly integrate your new preferences and maintain a consistent posting strategy without disruptions. We aim to provide flexibility while also ensuring that all posts are strategically aligned with your updated service level.

Our standard social media management packages focus primarily on creating and scheduling posts. Engaging with followers through comments, direct messages, and other interactions remains your responsibility. We believe that direct engagement is best handled personally to maintain your unique voice and connection with your audience. However, if you require assistance with these aspects of social media engagement, we can certainly accommodate your needs through a bespoke package specifically designed for interactive engagement. This would include managing comments, responding to DMs, and actively engaging with your community on your behalf. Please contact us if you are interested in expanding your package to include these services.

If you find yourself with limited original content, we have several creative solutions to maintain a consistent and engaging social media presence. You have the option to utilize our library of Canva templates, which allows you to easily create custom graphics that convey your message visually. Alternatively, we offer access to an exclusive stock image library. These images can be carefully selected to align with your brand’s aesthetic and paired with clever descriptions to ensure they complement your existing content without misleading your audience about the origin of the images. We are very creative and strategic in how we integrate stock images to enhance your feed while maintaining authenticity. During our onboarding call, we will discuss your preferences regarding the use of stock images and Canva templates, and tailor our approach accordingly. This ensures that your social media channels reflect your brand’s values and style, even when original content is scarce.

Our service stands out for several key reasons that cater specifically to wedding professionals and their unique needs: Streamlined Process: We utilize the Social Media Pro system, a sophisticated yet user-friendly platform that allows clients to easily upload and organize their content. This system streamlines the process, ensuring that your posts are scheduled efficiently and accurately. Boutique Service: As a smaller boutique company, we prioritize personalized service. This means you receive attentive and dedicated support tailored to your needs. Unlike larger companies where lower prices may equate to reduced customer service quality, we ensure that our clients feel valued and supported at every step. Industry Expertise: We specialize in the wedding industry and possess a deep understanding of its nuances. Our team is knowledgeable about the trends, styles, and preferences that resonate within the wedding community, enabling us to craft posts that truly speak to your audience and enhance your brand’s presence in the market. These factors combine to create a service that not only meets but exceeds the expectations of wedding professionals looking for effective, personalized social media management.

No. While we have special knowledge and experience in the wedding industry we are more than willing and capable of handling social media for any industry or business.